Monday, 03 January 2011 22:22

IT support services

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If you are our customer, you created your web site with us, or if you need qualified IT support, you might consider one or several of our IT support packages listed below.

In order to help you to choose the right solution, please use the simple "1-2-3-4 rule" as follows:

Be prepared
Be prepared...
 
  • Describe your problem /  task before our technician arrives in your office or gives you a call
  • Please make a screen shot of the problem. In Microsoft(r) Windows(tm), hold pressed Alt button on your keyboards and quickly press on PrtScr button. Paste result into MS Wordpad or MS Word or OpenOffice application and save it on your hard disk.
  • If Alt+PrtScn method doesn't work for you, simply press on PrtScr button;
Contact Us
Contact Us
 
  • Contact Us and explain your problem / request and we advise you what service suits you best
  • To contact us you can use our online form or send us an e-mail
Try Us
Try Us
 
  • Now you can purchase one of our IT Support plan listed below
  • We recommend you to start with 2 hours of prepared time
  • Please pay your attention on the fact that different IT Support plans offer different time lag between your request and actual work
Work with Us
Work with Us
 
  • If you satisfied by the result you get, you might purchase an many hours as you need and our highly qualified technician will be happy to help you
  • In case our technician cannot help you, we are in partnership with several highly skilled IT teams across the globe who can solve any problem our customer might have.
Work with us - purchase as many hours as you need and we will be happy to help you

 

How does it work?

When you have good understanding what you need, you purchase prepaid hours of our technician work remote or work in your office, with normal or with top priority.

Having prepaid hours you can contact us and fix an appointment or a remote session.


Please be aware you can request an immediate intervention in case you use the golden pack.

If work takes longer than you have prepaid, we send you an additional invoice with detailed description how many time has been spent and what work has been done.

We are always working to exceed your expectation.

Let us surprise you!
Read 3601 times Last modified on Wednesday, 26 December 2012 14:10
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About Us

Out Mission

Our mission is to fill the gap between modern technologies and real life experience.

Our Goal

Together with our customers gain in revenue and business efficiency by using cutting-edge technologies.

Payment Methods

We are using secure Paypal & Money-bookers payment method as well as wire transfer. You can pay directly form your Credit Card via Moneybookers or Paypal and NEVER store your card information on our site

Contact Us

Address : Chemin Vert 9, 1804 Corsier-sur-Vevey, Canton Vaud, Switzerland
Phone : +41 (21) 522.07.20